

Complete IPO details, including price band, financials, subscription status, and key insights.
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Key metrics and details at a glance.

Price Band
₹275 - ₹289
Per Share
Lot Size
51 Shares

Minimum Investment
₹14,025

Issue Size
₹702 Cr

Face Value
₹1
Per Share
IPO Type
Book Building

Retail Quota
10%

QIB Quota
75%

NII Quota
15%
Important dates for your applying strategy.
Business model, operations, and market positioning.
Promoter Holding (Pre-Issue)
96.21%
Promoter Holding (Post-Issue)
81.82%
Issue Type
Book Building
ISIN
INE0N2201019
We are a customer experience ("CX") service provider delivering high-end, complex, and, integrated CX services across multiple channels including voice, email, chat, social media and message in a cost-effective manner with technology playing central role in our service delivery model. (Source: Everest Report) With a human and tech philosophy at its core, Fusion CX blends deep domain expertise with a portfolio of proprietary AI tools to enable intelligent, multilingual, and omnichannel engagement at scale through a broad spectrum of generative AI-driven technologies that enhance customer engagement, operational efficiency, and digital transformation (Source: Everest Report) Our business process solutions and services company maintains focus on key verticals, including telecom and utilities, healthcare and life sciences, HTT, BFSI, and retail, where it has developed deep domain specialization.
CX refers to organizations' strategies, tools, and processes to orchestrate, measure, and optimize every customer interaction across channels. The global CX market is undergoing significant transformation, fueled by rising customer expectations, accelerated digital adoption, and the integration of AI and automation technologies. Valued at approximately ?30.53 trillion (US$370 billion) in 2024, the CX industry is expected to grow steadily through 2027 and beyond, driven by enterprises' increasing emphasis on delivering seamless, omnichannel, and personalized customer experiences. Outsourced CX, which accounted for approximately 32% of the market in 2023-24, continues to outpace the growth of in-house CX, driven by cost efficiencies, faster deployment timelines, and access to next-generation capabilities, including gen AI and multilingual omnichannel support.
Revenue, profit after tax and total assets across the last 3 reported financial years.
Amount in ₹ crore
How the company plans to utilize IPO proceeds.
The funds raised through this IPO will be used for:
Initial public offering of up to 24,290,657 equity shares of face value of Re. 1 each ("Equity Shares") of Fusion CX Limited ("The Company" or the "Issuer") for cash at a price of Rs. 289 per equity share (including a share premium of Rs. 288 per equity share) ("Offer Price") aggregating up to Rs. 702.00 Crores (the "Offer"). The offer comprises of a fresh issue of upto 17,301,038 equity shares by the company aggregating upto Rs. 500.00 Crores (the "Fresh Issue") and an offer for sale of up to 6,989,619 equity shares (the "Offered Shares") aggregating up to Rs. 202.00 crores (the "Offer for Sale"), comprising up to 3,494,809 equity shares aggregating to Rs. 101.00 Crores by P N S Business Private Limited and up to 3,494,809 equity shares aggregating to Rs. 101.00 Crores by Rasish Consultants Private Limited (the "Promoter Selling Shareholders"). The offer shall constitute [*] % of the post-offer paid-up equity share capital of the company. The company, in consultation with the brlms, may consider issue of specified securities, as may be permitted under the applicable law, aggregating up to Rs. 120.00 crores, at its discretion, prior to filing of the ("pre-ipo placement"). The pre-ipo placement, if undertaken, will be at a price to be decided by the company, in consultation with the brlms. If the pre-ipo placement is completed, the amount raised pursuant to the pre-ipo placement will be reduced from the fresh issue, subject to compliance with Rule 19(2)(b) of the securities contracts (Regulation) Rules, 1957, as amended. The pre-ipo placement, if undertaken, shall not exceed 20% of the size of the fresh issue. Prior to the completion of the offer, the company shall appropriately intimate the subscribers to the pre-ipo placement, prior to allotment pursuantto the pre-ipo placement, that there is no guarantee that the company may proceed with the offer or the offer may be successful and will result into listing of the equity shares on the stock exchanges. further, relevant disclosures in relation to such intimation to the subscribers to the pre-ipo placement (if undertaken). Price Band: Rs. 275 to Rs. 289 per equity share of face value of Rs. 1 each. The floor price is 275 times the face value of the equity shares and the cap price is 289 times the face value of the equity shares. respectively. Bids can be made for a minimum size of 51 equity shares of face value of Rs. 1 each and in multiples of 51 equity shares of face value of Rs. 1 each thereafter.
Key competitive advantages and factors to consider before investing.
Live demand across investor categories.
Track real-time subscription levels:
*Real-time data subject to exchange updates
Our Company was originally incorporated as "Xplore-Tech Services Private Limited" as a private limited company under the Companies Act, 1956, through a certificate of incorporation dated February 25, 2004, issued by the Registrar of Companies, West Bengal at Kolkata. The name of the Company was subsequently changed to "Fusion CX Private Limited" pursuant to a resolution passed by our Board dated March 27, 2024, and a shareholders' resolution dated April 26, 2024, and a fresh certificate of incorporation dated June 26, 2024, was issued by the Registrar of Companies, Central Processing Centre to reflect the change in name. The name of the Company was thereafter changed to "Fusion CX Limited" upon conversion to a public limited company pursuant to a Board resolution dated January 27, 2025 and a special resolution passed in the extraordinary general meeting of the Shareholders held on January 28, 2025, and consequently a fresh certificate of incorporation dated March 13, 2025, was issued by the Registrar of Companies, Central Processing Centre to reflect the change in name upon conversion.
Amount in ₹ crore
Amount in ₹ crore
Figures in ₹ crore, on a consolidated basis, as reported for FY24 to FY26.
*Subject to approvals and market conditions.